Spectrum Yoga Policies

At Spectrum Yoga, we strive to create a welcoming, inclusive, and structured environment for all participants, especially those with ASD, ADHD, and neurodivergent needs. Please review the following policies to ensure a positive experience for everyone.

1. Booking & Cancellation Policy

✔ Class Reservations

  • All classes must be booked in advance through our online system.
  • Drop-ins are allowed for select sessions but are subject to availability.

✔ Cancellations & No-Shows

  • Cancellations must be made at least 12 hours before class to receive a credit or refund.
  • Late cancellations (within 12 hours) and no-shows are non-refundable.

✔ Private Session Cancellations

  • One-on-one coaching or private yoga sessions require 24-hour notice for cancellations or rescheduling.

2. Late Arrival Policy

  • Arriving on time helps maintain a calm and structured environment.
  • If you arrive more than 10 minutes late, you may not be permitted to join the session to avoid disruptions.

3. Studio Etiquette & Accessibility

✔ Respect for All Participants

  • We welcome all levels and abilities. Be patient and supportive with others.
  • Harassment, discrimination, or disruptive behavior will not be tolerated.

✔ Sensory-Friendly Considerations

  • Our studio is designed for neurodivergent individuals, with soft lighting and low-sensory stimulation.
  • If you need specific accommodations, please let us know in advance.

✔ Device Usage

  • Phones must be on silent mode during class.
  • Video/audio recording is not permitted unless pre-approved.

4. Payment & Refund Policy

✔ Payment Methods

  • We accept credit/debit cards, e-transfers, and online payments.

✔ Refunds

  • Class packages and memberships are non-refundable, except in cases of medical emergencies (with documentation).
  • Refunds for workshops and special events are available if canceled at least 7 days in advance.

5. Health & Safety Policy

✔ Physical Readiness

  • Participants must ensure they are physically capable of practicing yoga.
  • If you have any medical conditions, please consult your doctor before joining.

✔ Hygiene & Cleanliness

  • Please bring your own mat, towel, and water bottle.
  • Mats and props should be cleaned after use.

✔ Illness Policy

  • If you feel unwell, please stay home and reschedule your session.

6. Privacy & Data Protection

✔ Confidentiality

  • We respect your privacy. Any personal information shared during coaching or yoga sessions is strictly confidential.
  • Your data will not be shared or sold to third parties.